These are the terms and conditions (hereinafter referred to as the "Terms" or "User Agreement") governing your use of the website www.aido.com (hereinafter referred to as "Aido.com") and our sale of the products through Aido.com and the general principles for the use of the websites of our subsidiaries and international affiliates linked through Aido.com.
The Terms are effective and binding upon their acceptance at the time of registration by the users of Aido.com. Aido.com may amend or change the User Agreement, in whole or in part at any time by posting the amended terms on the Site. All amended terms shall automatically become effective immediately after they are posted on Aido.com and any subsequent use of Aido.com shall be governed by such amended terms. The User Agreement may not be otherwise amended except in writing signed by Aido.com. You are advised to regularly check for any amendments or updates to the terms and conditions contained in the User Agreement. If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
In order to use Aido.com and make purchases from Aido.com, you must first become a member by establishing a customer account ("My Account"). You must therefore read, agree and accept all of the terms and conditions contained in this User Agreement and Aido.com’s Privacy Policy, which include those terms and conditions expressly set out below and those incorporated by reference, before you may become a member of Aido.com.
We must draw your specific attention to the following
BY CLICKING "I HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF USE," YOU AGREE TO THESE TERMS AND AIDO.COM’S PRIVACY POLICY.
IF YOU DO NOT AGREE, DO NOT CLICK ON THE BUTTON AND DO NOT USE THE SITE.
We strongly recommend that you read this User Agreement and Privacy Policy fully before you accept this User Agreement. You are also advised to access and read the information contained in the other pages and websites referred to in Aido.com, as they may contain further terms and conditions that apply to you as a Aido.com user.
Please note:
Underlined words and phrases are links to the pages and websites of our subsidiaries and international affiliates. By accepting this User Agreement, you also agree that your use of websites of our subsidiaries and international affiliates will be governed by the User Agreement and Privacy Policy posted on those websites. In the event of Aido.com’s User Agreement and Privacy Policy being inconsistent with the User Agreement and Privacy Policy of such other websites, the latter will prevail and control.
Privacy
Please carefully read and review our Privacy Policy, which also governs your visit to Aido.com,.
Your membership account -My Account
If you use Aido.com, you are responsible for maintaining the confidentiality of your "My Account" and its access password and for restricting access to your computer/My Account, and you agree to accept responsibility for all activities that occur under your My Account or its access password. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
You should be 18 or above to use the website.
Aido.com reserves the right to refuse service, terminate My Account, remove or edit content, or cancel orders in their sole discretion.
If any of your details change, such as your contact details, you must inform us immediately. You may update your details by signing into your My Account and update the relevant section.
License for Aido.com
We hereby grant you a limited license to access and make personal use of Aido.com. You shall not download (other than page caching) or modify Aido.com, or any portion of it, except with our express written consent. This license does not include any permission for resale or commercial use of Aido.com or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of Aido.com or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
Aido.com or any portion of it may not be copied, reproduced, duplicated, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Aido.com and the websites of its subsidiaries and international affiliates without our express written consent. You may not use any meta tags or any other "hidden text" utilizing Aido.com’s or its subsidiaries and international affiliates’ names or trademarks without our express written consent. Any unauthorised use forthwith terminates the permission or license granted by us hereunder.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Aido.com as long as the link does not portray Aido.com, its subsidiaries and international affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Aido.com’s or its subsidiaries and international affiliates’ logo or other proprietary graphic or trademark as part of the link without our express written consent.
You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of Aido.com or any of its content, or in any way reproduce or circumvent the navigational structure or presentation of Aido.com or any of its content, to obtain or attempt to obtain any materials, documents or information through any means not normally made available through Aido.com. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of Aido.com or any of the systems or networks comprising or connected to Aido.com.
You also agree that Aido.com may, in its sole discretion and without prior notice to you, terminate your access to the Site and your My Account for any reason, including without limitation: (1) attempts to gain unauthorized access to Aido.com or assistance to others’ attempting to do so, (2) overcoming software security features limiting use of or protecting any content of Aido.com, (3) discontinuance or material modification of Aido.com or any service offered on or through Aido.com, (4) violations of this User Agreement, (5) failure to pay for purchases, (6) suspected or actual copyright infringement, (7) unexpected operational difficulties, or (8) requests by law enforcement or other government agencies. You agree that Aido.com will not be liable to you or to any third party for termination or disruption or suspension of your access to Aido.com And/or your My Account.
Electronic communication
When you visit Aido.com or send e-mails to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on Aido.com. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Aido.com requires your consent during the registration process of your My Account to occasionally send you promotional emails from Aido.com. These emails announce new changes and features added to Aido.com to enhance your Aido.com experience as well as any special promotions that maybe hosted by Aido.com. Kindly refer to our privacy policy for more details on the use of your personal information.
To stop receiving our marketing emails, send an e-mail to us at support@aido.com or follow the opt-out procedures set forth in such marketing emails.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Aido.com or its content suppliers and protected by UAE and international copyright laws. All content as compiled and/or displayed on Aido.com is the exclusive property of Aido.com with copyright authorship for this collection by Aido.com, and protected by U.A.E. and international copyright laws. Photographs of all products displayed on Aido.com are for illustrative purposes only and you are requested to read and confirm the product details and description before ordering a product from Aido.com.
Defamatory or Damaging Material
Because quite a few products along with their descriptions as provided by their sellers are listed for sale on Aido.com, it is not possible for us to be aware of or review, verify or validate the contents of each product listed for sale. We therefore rely on your inputs and make changes and assure you that any defamatory, damaging or insulting statement would have crept in unintentionally. If you believe that any content on, or advertised for sale on Aido.com contains a defamatory, damaging or insulting statement, please notify us immediately by email at support@aido.com. Once this has been done, we will make all reasonable endeavours to remove the defamatory, damaging or insulting content complained about within a reasonable time.
Conditions of Sale and Payment Terms.
To purchase any goods and/or services on Aido.com, you must (a) be at least eighteen (18) years of age or the applicable state age of majority, (b) be a natural person (no corporations, partnerships or other legal entities), and Prior to the purchase of any goods or services on Aido.com, you must provide your valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card in the payment gateway. All sales of products and services are final. All charges from those sales are nonrefundable.
Aido.com doesn’t store your credit or debit card details as it is directly entered in the banks payment gatewayWe shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.
Methods of Payment, Credit Card Terms and Taxes.
All payments must be made by VISA, MasterCard, and American express (each of which may be removed by Aido.com in its sole discretion). Unless expressly set forth on Aido.com we do not accept any other payment form. If we offer or accept any other form of payment, you hereby agree to all restrictions, terms and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this User Agreement to determine your rights and liabilities as a cardholder. YOU, AND NOT AIDO.COM, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all taxes, fees and charges incurred/charged in connection with your purchases (including but not limited to any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify Aido.com of any discrepancies within sixty (30) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If Aido.com does not receive payment from your credit card issuer, you agree to pay all amounts due upon demand by Aido.com.
Order Acceptance Policy.
Receipt of your electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Aido.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Aido.com further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by Aido.com upon shipment of products or performance of services that you have ordered. Title to goods pass on to you on receipt of full payment by us and all risk of loss passes to you upon delivery to the common carrier. Aido.com is a reseller to end users and does not accept orders from resellers, exporters, wholesalers, any businesses of any kind or other customers who intend to resell.
Processing of orders
Credit and Debit cards are debited on the day of order placed in Aido.com. All prices include sales taxes (where applicable) unless otherwise stated.
All products have shipping charges which are calculated automatically while placing an order.
Aido.com aims to arrange shipment of all ’in stock’ items as soon as possible after receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. Aido.com is not able to commit supply dates, until our suppliers get an item in stock.
You can keep track of your order status yourself on-line with the order tracking facility on your My Account page.
Our standard Returns Policy applies to all purchases from aido.com.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also the responsibility of ordering only the permitted items lies with the customer and Aido.com does not verify or take responsibility towards country wise restrictions on the content and once ordered and shipped by Aido.com its responsibility ceases.
The customer is liable to pay any custom charges if the products are shipped internationally.
Cancellation:
You may cancel your order at any time prior to your order being processed by clicking on the ’cancel’ link next to the product ordered on your My Account page on Aido.com. We also accept cancellations by telephoning 009714 8811886 during normal office hours. You may also withdraw from the contract at any time after the product has been dispatched and you have received our email confirming your order but no later than 5 working days after the day after you receive the product by:
1. Sending the notice of cancellation by email to support@aido.com ensuring that you quote your name, address and order reference number; or
2. Where you have already received the goods, returning the goods to Aido.com in package unopened condition together with the original invoice. Aido.com will refund you the purchase price of the goods.
3 Aido.com reserves the right to make a 15% restocking charge for any goods which are not returned in unopened condition or to refuse to accept such goods, at its sole discretion.
4. Aido.com also reserves the right to make a charge for collecting goods from your premises in circumstances where they are not defective but you have cancelled your order. Your statutory rights are not affected
5. Once you have notified Aido.com that you are withdrawing your order, any sum debited to Aido.com from your credit card will be re-credited to your account as soon as possible, after deductions if any as mentioned herein and in any event within 30 days of your withdrawing your order PROVIDED THAT the goods in question are returned by you and received by Aido.com in the condition they were in when delivered to you.
No Responsibility to Sell Mis priced Products or Services.
Aido.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Aido.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled under this clause, Aido.com shall immediately issue a credit to your credit card account in the amount of the charge.
Relationship and Notice
None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and Aido.com and you shall have no authority to bind Aido.com in any manner whatsoever.
Except as explicitly stated otherwise, any notices shall be given by postal mail to Aido.com Attn: Legal Department at Jebel Ali Free Zone, Dubai (in the case of Aido.com) or by email to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, shipping prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
Indemnity You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand (including all or costs or expenses incurred by us, further including without limitation all our attorneys’ fees and legal costs) made by any third party due to or arising out of your breach of the User Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
AIDO.COM IS PROVIDED BY US ON AN : "AS IS" AND "AS AVAILABLE". BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS AND/OR TIMELINESS OF ANY CONTENT, INFORMATION, SOFTWARE, TEXT, GRAPHICS, LINKS OR COMMUNICATIONS PROVIDED ON OR THROUGH THE USE OF AIDO.COM OR THAT THE OPERATION OF AIDO.COM WILL BE ERROR FREE AND/OR UNINTERRUPTED. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AIDO.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF AIDO.COM, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES ON ANY ACCOUNT WHATOSOEVER. AIDO.COM’S LIAIBLITY IN ANY CIRCUMSTANCE IS LIMITED TO THE PRICE, IF ANY, PAID BY YOU TO AIDO.COM FOR THE PRODUCTS OR SERVICES.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
APPLICABLE LAW
By visiting Aido.com, you agree that the laws of the United Arab Emirates, without regard to principles of conflict of laws, will govern this User Agreement and any dispute of any sort that might arise between you and Aido.com or its associates and affiliates. The application of the United Nations Convention on Contracts for the International Sale of Goods is hereby expressly excluded.
DISPUTES
Any dispute relating in any way to your visit to Aido.com or to products you purchase through Aido.com shall be submitted to the jurisdiction of the courts in the Emirate of Dubai, United Arab Emirates.
Since it is possible that you are domiciled in a different jurisdiction, we shall not be prevented from taking proceedings relating to a dispute in any other courts with jurisdiction. To the extent allowed by law, we may take concurrent proceedings in any number of jurisdictions.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Aido.com. We reserve the right to make changes to our site, policies, and these Terms at any time.
QUESTIONS:
Questions regarding our Terms of Service, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: support@aido.com
